FAQs
Information You Need
We want to prevent any issues that may come up as you browse through our collection, that’s why we’ve provided comprehensive answers to some of our most frequently asked questions.
Handmade Products
As all Bumble-Jip products are hand-made, there may occasionally be slight variations in the size and colour of products. All measurements are approximate.
Postage and Packing
We aim to dispatch all orders within 48 hours, however should delays occur that are out of our control, we will inform you at the earliest opportunity.
All UK Inland orders are dispatched using Royal Mail Postal service at a flat rate of £4.
Delivery
Please allow 5-7 days for delivery. Orders will be sent to the delivery address provided during purchase. We cannot be held responsible if that delivery address is incorrect or incomplete.
We do not accept any liability for delayed delivery caused by any third party.
Returns
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another similar item.
You can return a product for up to 30 days from the date you purchased it.
Any product you return must be in the same condition you received it and in the original packaging.